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Rackspace is a managed cloud computing company that aims to make it easy to manage private and public cloud deployments. The company is the largest managed cloud provider, offering expertise across cloud platforms such as, Amazon Web Services, Microsoft cloud/ Azure and OpenStack.
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What is Rackspace ?
Back when Rackspace Technology launched in 1998, hundreds of IT hosting companies were providing access to single-tenant servers over the Internet. What those hosting companies didn’t provide, however, was customer service. Most wouldn’t even answer the phone.
Except for Rackspace. They were a tiny player looking for a way to differentiate ourselves — to serve business customers better than the big telecom companies and other competitors did. So they hired smart people who were deeply committed to serving customers. They began providing end-to-end customer service and branded it Fanatical Support®.
They developed specialized expertise in technologies such as Linux and Windows and network security. Theycreated the managed hosting industry. And as more and more customers recommended them, they quickly came to lead that industry.
Fast forward to 2006, when Amazon launched the first big multi-tenant public cloud. Developers could suddenly rent access to immense computing resources. But, to use it, a business had to hire experts in cloud infrastructure and the many complex tools, applications and databases that run on top of it.
So they stepped in to help create a new market category: managed cloud. This meant their customers could get the world’s leading expertise and support, on their choice of the world’s leading technologies.
Today, Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. And they’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Their passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how you need it.
What began as the idea of three Trinity University classmates has now become a global company with business customers in over 120 countries. While their headquarters remain in San Antonio, they employ more than 6,000 Rackers on four continents, most of them expert engineers who spend their days innovating and supporting the foundation of their business — you.
Global Reach of Rackspace
- 6,800+ employees globally
- 40 data centers
- Two Security Operations Centers
- Customers in 120 countries
- Serving more than half of the Fortune 100
Is Rackspace owned by Amazon ?
Rackspace was acquired in 2016 by private equity giant Apollo Global Management for $4.3 billion. It came back to the public market last August. Rackspace is a key partner of Amazon’s AWS, the Internet giant’s largest profit driver. Cloudways coupon
Who uses Rackspace ?
127 companies reportedly use Rackspace Cloud Servers in their tech stacks, including Accenture, Bukalapak, and Zendesk.
How does Rackspace make money ?
Most of Rackspace’s revenue comes from managed hosting clients Data from Rackspace reports While Rackspace likes to focus its marketing on cloud computing, most of its revenue actually comes from the more traditional “managed hosting” business.
